feedback is an important requirement of a quality system.
We issue a survey link to each unique customer at the time their
final report is issued (by email). Please allow us to demonstrate our
capability with your delicate situation, then provide your honest
response to this survey so we may improve our quality system.
How would you rate our efficiency in handling your initial
– Single answer)
Select for complete real time survey results
"The laboratory shall seek feedback, both positive
and negative, from its customers. The feedback shall be used and
analyzed to improve the management system, testing activities, and