110 East Broward Blvd. Suite 1700
Fort Lauderdale, Florida 33301
517-336-7734 or 888-875-7574

Customer Feedback

Customer feedback is an important requirement of a quality system.  
We issue a survey link to each unique customer at the time their final report is issued (by email).  Please allow us to demonstrate our capability with your delicate situation, then provide your honest response to this survey so we may improve our quality system.


2) How would you rate our efficiency in handling your initial inquiry? (Choice Single answer)
Very fast (5) 89%    
Fast (4) 10%      

Select for complete real time survey results

ISO17025 Requirement Paragraph
"The laboratory shall seek feedback, both positive and negative, from its customers. The feedback shall be used and analyzed to improve the management system, testing activities, and customer service."